Responsibility Brochure - Flipbook - Page 12
Central to our approach to retain people is to ensure everyone has an equal opportunity to develop within
their role and the wider business. The average length of service is 12 years in 2023, with 20% of our team
having more than 25 years in the business. We celebrate these incredible milestones and loyalty with long
service awards. Conversely, one third of our team have joined us within the last 5 years, bringing new ideas
and skills into our growing business.
We encourage the development of mastery and autonomy within roles, through internal development
programmes that lead to fulfilling careers. External training is available for formal leadership and
management qualifications, marketing and social media, emergency response, first aid, wellbeing, and
sustainability. We offer training overseas with our machinery suppliers, with coaching and networking
opportunities for those in key roles.
Last year this amounted to 2200 hours of training, this includes 13 people who have successfully
completed the Institute of Leadership & Management Level 2 qualification.
Communication
There are numerous ways in which everyone has an opportunity to have their say.
Everyone can represent themselves and their department across a wide range of platforms such as
departmental improvements, companywide surveys, steering and working groups. The staff committee
was specifically set up to capture any issues not already covered by the other areas.
Improvement activities in all departments enable people to put forward and implement their ideas on how
to improve working practices, including how to make the company a great place to work. Staff surveys are
a great way to gather information, receive feedback and bring about positive changes company wide.
Everyone in the company contributed to the consultation that generated our values statement, that is
central to our culture. Our values guide who we are, what we do and how we do it. Our people group
facilitates our annual staff survey, weekly and monthly communication emails and engaging social events.
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